Vegas.com Review Review
4.4/5 (Trustpilot reviews)
Vegas.com Review
4.4/5 (Trustpilot reviews)
Vegas.com Overview
Vegas.com is the official online travel and entertainment booking platform for Las Vegas, owned and operated by Vegas.com LLC. Launched in 1998 and headquartered in Las Vegas, Nevada, the site has become the city's largest dedicated online travel agency, processing millions of hotel nights, show tickets and tour reservations each year for visitors from around the world.
Beyond booking hotels and shows, Vegas.com aggregates restaurant reservations, nightclub guest lists, sports tickets, attraction passes, day trips to the Grand Canyon and full vacation packages. The platform consistently earns positive feedback on Trustpilot and ConsumerAffairs for its breadth of inventory, real-time availability, and the ability to bundle hotel stays with show tickets at a discount.
Vegas.com Features – What You Get?
Vegas.com brings together every part of a Las Vegas trip — hotels on and off the Strip, headliner shows, concerts, nightclubs, tours, restaurants and air-plus-hotel packages — into one trusted booking site. With deep partnerships across MGM, Caesars, Wynn, Venetian and dozens of off-Strip resorts, the platform offers price guarantees, real-time inventory, and bundled savings that pure OTAs rarely match.
Top Vegas.com Services
Hotel Reservations on the Strip & Downtown
Show, Concert & Residency Ticketing
Tours, Attractions & Grand Canyon Day Trips
Vacation Packages & Air-Plus-Hotel Bundles
Nightclub and Dayclub Bottle Service
Fine Dining and Restaurant Reservations
Helicopter and Air Tours
Wedding and Chapel Packages
Vegas.com is organized around four core service pillars — hotels, shows, tours and vacation packages — each backed by a dedicated support team and the company's price-match guarantee.
Vegas.com is a free-to-use booking platform — you only pay for the hotels, shows, tours and packages you reserve. There is no membership or subscription, and the site earns commission directly from suppliers while frequently running exclusive promotions.
Vegas.com Pricing Plans
Hotel Rooms — from $85/night
Strip and downtown hotels start around $85/night midweek for value properties, with premium suites and luxury resorts climbing past $500/night; rates vary by season, day of week and event calendar.
Show Tickets — from $14/seat
Tribute and afternoon shows start from about $14 per seat, most production shows land around $70 to $110, and top headliner residencies and Cirque du Soleil premium seats run up to roughly $560 — taxes and fees added at checkout.
Tours and Attractions — from $20
Sightseeing tours and attraction passes start around $20, day trips and guided experiences average $75 to $110, and premium Grand Canyon helicopter tours reach about $500 — many include hotel pickup.
Vacation Packages — from $300/person
Air plus hotel bundles start from roughly $300 per person depending on origin city, hotel tier and travel dates, with package pricing often beating booking flights and rooms separately.
Membership Fee — Free
No subscription, signup or membership cost — only standard taxes and resort fees apply at checkout.
Note: Final prices are dynamic, vary by date/event and include resort fees and taxes added at checkout. Always compare with the Vegas.com price match guarantee before booking.
Pros and Cons of Vegas.com
Pros
- The largest Las Vegas-specific booking inventory online.
- Bundle hotels + shows + tours for built-in package discounts.
- Real-time availability for popular Strip headliner shows and Cirque du Soleil residencies.
- Best Price Guarantee on most Strip and Downtown hotels.
- Dedicated US-based call center for last-minute trip help.
- Frequent exclusive promo codes, email deals and seasonal sales.
Cons
- Service fees on show tickets can add 15-25% to base prices.
- Refund and exchange policies vary widely by show, hotel and tour partner.
- Resort fees are charged directly by hotels at check-in and not included up front.
- Coverage outside Las Vegas (e.g., Reno, Lake Tahoe) is limited.
Across Trustpilot, ConsumerAffairs and travel forums like TripAdvisor, customers consistently praise Vegas.com for the breadth of inventory and the ease of bundling a hotel stay with show tickets in a single checkout. Many reviewers highlight friendly phone support when a flight is delayed or a show is rescheduled. The most common complaints involve booking fees on show tickets and a learning curve around hotel resort fees that are charged at check-in rather than during the online booking flow.
What real users say
Verified Trustpilot Reviewer • April 4, 2025
Booked a 4-night Bellagio stay plus tickets to O by Cirque du Soleil through Vegas.com last month. The bundled price beat what I found on Expedia, and the show seats were exactly where the seat map showed. Will definitely use Vegas.com again for our next anniversary trip.
ConsumerAffairs Reviewer • March 12, 2025
Used Vegas.com for a bachelor-party weekend at Resorts World plus a helicopter tour of the Grand Canyon. The booking flow was smooth and customer service helped me change one of the tour dates with a quick phone call. Service fees on the show tickets were a bit higher than expected though.
TripAdvisor Reviewer • February 19, 2025
I have booked at least eight Vegas trips through Vegas.com over the last decade. They consistently have the best last-minute hotel rates on the Strip, and their loyalty deals are genuinely useful. The new mobile app made it easy to manage everything during my recent stay at Caesars Palace.
Top Vegas.com Alternatives
If Vegas.com isn't quite the right fit, several other booking platforms cover overlapping inventory. Each has its own strengths depending on what part of the trip you're planning:
Expedia
— Larger global hotel inventory with frequent loyalty member discounts and bundled flight + hotel packages.
Booking.com
— Strong flexible cancellation policies and pay-at-property options across most Strip and Downtown hotels.
Hotels.com
— One free night reward for every ten nights booked, useful for repeat Vegas visitors.
TicketMaster
— Better for individual concert tickets, residencies and sporting events at T-Mobile Arena and Sphere.
Viator
— Wider catalog of tours, day trips and attractions for travelers extending beyond the Strip.
Frequently Asked Questions
Quick answers to the most common questions about booking on Vegas.com.
Is Vegas.com a legitimate booking site?+
Yes. Vegas.com has been operating since 1998 and is one of the largest Las Vegas-focused travel agencies in the United States. The company is fully licensed and partners directly with major casino resorts and show producers.
Does Vegas.com charge extra fees?+
Hotel rates displayed are competitive, but show tickets typically include service fees of 15-25%, and resort fees are collected by hotels at check-in. All applicable taxes and fees are shown before you complete checkout.
Can I get a refund on Vegas.com bookings?+
Refund policies vary by hotel, show and tour partner. Many Strip hotels offer free cancellation up to 24-72 hours before check-in, while show tickets are generally non-refundable but can sometimes be exchanged. Always review the cancellation terms before confirming a booking.
Are Vegas.com hotel prices cheaper than booking directly?+
Vegas.com often matches direct rates and bundles exclusive savings when you add a show or tour to your reservation. Their Best Price Guarantee will refund the difference if you find a lower public rate within 24 hours of booking.
Does Vegas.com sell flights too?+
Yes, through vacation packages. You can bundle a flight with a hotel for a single combined price, often at a discount compared to booking flights and hotels separately.
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