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Backblaze Review Review

Backblaze Review – Unlimited Computer Backup at $99/yr & B2 Cloud Storage at $6/TB

Backblaze Review

Backblaze Review

★★★★★★★★★★5.0

Backblaze Review – Unlimited Computer Backup at $99/yr & B2 Cloud Storage at $6/TB

EASE OF USE4.5
VALUE FOR MONEY4.8
CUSTOMER SUPPORT3.8
FUNCTIONALITY4.4

Backblaze Overview

Backblaze is a publicly traded cloud-storage company that runs two flagship products: Backblaze Computer Backup, an unlimited per-device backup service for Mac and Windows at $99/year/device, and Backblaze B2 Cloud Storage, S3-compatible object storage priced at $6/TB/month with free egress up to 3× your monthly storage. The platform’s pitch is straightforward, predictable pricing — no surprise egress fees, no API call surcharges, no enterprise-only feature gates — aimed at indie creators, agencies, dev teams, and businesses tired of complex AWS/Azure billing.

Backblaze maintains SOC 2 Type II, HIPAA, GDPR, and Data Privacy Framework compliance, making it usable for regulated workloads. Reviews are bimodal: G2 and Capterra users consistently praise affordability, ease of setup, and transparent pricing, while Trustpilot reviews skew lower (currently around 1.4/5) with the most common complaint being slow or troublesome restorations on the Computer Backup product. The takeaway: cheap and easy for backup-and-forget use cases, but test your restore process before relying on Backblaze as your only DR strategy.

Backblaze Features — What You Get?

Below is a quick rundown of Backblaze’s headline features across the Computer Backup and B2 Cloud Storage products. The strength of the platform is doing two specific jobs (per-device backup and cheap S3-compatible object storage) better and more predictably than hyperscale clouds.

Top Backblaze Services

Unlimited per-device Computer Backup for Mac and Windows.

B2 Cloud Storage (S3-compatible object storage) at $6/TB/month.

B2 Reserve capacity bundles with premium support and migration.

NAS backup integrations (Synology Hyper Backup, QNAP, Veeam, etc.).

S3-compatible APIs for developers and SaaS app backups.

USB hard-drive restore service for large recoveries.

B2 Snapshots for fast multi-terabyte recoveries.

SOC 2 Type II, HIPAA, and GDPR compliance for regulated workloads.

Backblaze Pricing

Backblaze publishes simple, flat pricing for both products. There is no separate egress meter at standard usage, no surprise API call fees, and no enterprise-only tiers needed to access core features.

Free Trial — 15 days

15-day free trial of Backblaze Computer Backup — no credit card required to start backing up.

Computer Backup — $99/year/device

Unlimited backup for one Mac or Windows device. Pay annually or for 2 years ($189) at a deeper discount. Continuous, automatic backup of every file changed locally.

B2 Cloud Storage (Pay-As-You-Go) — $6/TB/month

Standard B2 hot object storage. Includes free egress up to 3× your monthly storage average. S3-compatible API for use with rclone, Cyberduck, Veeam, MSP360, Synology Hyper Backup, and many more.

B2 Reserve — Capacity Bundles

Pre-paid capacity bundles starting at 20TB on 1-, 3-, or 5-year terms. Includes data migration, premium support, and SLAs. Designed for medium and large workloads.

Business Backup — Per-device or per-server

Backblaze for Business uses the same $99/device/year pricing with central admin and group management for IT teams managing many endpoints.

Pros and Cons of Backblaze

Pros

  • ✅ Transparent, flat pricing — $99/yr/device and $6/TB/month, no calculator required.
  • ✅ Free egress up to 3× storage; unlimited free with major CDN partners.
  • ✅ True unlimited backup for personal computers at a popular price.
  • ✅ S3-compatible API means existing tooling works out of the box.
  • ✅ SOC 2 Type II, HIPAA, GDPR compliance for regulated workloads.

Cons

  • ❌ Trustpilot reviews skew negative (around 1.4/5) due to restore-process complaints.
  • ❌ Restore speeds and reliability can lag during heavy load — test before relying on it as sole DR.
  • ❌ Web UI feels dated compared to modern hyperscale consoles.
  • ❌ Computer Backup is per-device — cost scales linearly across large fleets.
  • ❌ B2 is hot storage only; if you need archival pricing tiers, look at S3 Glacier or equivalents.

Reviews on G2 and Capterra are positive, praising affordability and ease of setup. Trustpilot sits much lower (around 1.4/5) with restoration complaints driving the rating. The pragmatic takeaway: Backblaze is excellent for cheap, automatic backup-and-forget — but periodically test your restore process so you’re not surprised when you actually need to recover.

What real users say

Justin H.
Justin H.

Photographer (G2 verified reviewer) • March 2026

I’ve used Backblaze for 6 years and it’s saved my hard drive twice. Unlimited backup at $99/year is unmatched for creatives with TBs of RAW files. Install it, forget it, sleep well. Restores via USB drive option worked when I needed it.

Source: paraphrased from public G2 review — https://www.g2.com/products/backblaze-computer-backup/reviews

EASE OF USE5.0
VALUE FOR MONEY5.0
CUSTOMER SUPPORT4.0
FUNCTIONALITY5.0
Alicia M.
Alicia M.

Indie developer (Capterra reviewer) • February 2026

B2 replaced our S3 buckets for application backups and slashed our storage bill by 70%. The S3-compatible API meant zero code changes — rclone and our existing tooling Just Worked. Free egress is the killer feature for our restore-and-test workflow.

Source: paraphrased from public Capterra review — https://www.capterra.com/p/155180/Backblaze-for-Business/reviews/

EASE OF USE5.0
VALUE FOR MONEY5.0
CUSTOMER SUPPORT5.0
FUNCTIONALITY5.0
Rachel B.
Rachel B.

Small business owner (Trustpilot reviewer) • January 2026

Backup is set-and-forget reliable but I had a frustrating restore experience after a drive failure — downloads stalled and support was slow. Eventually got my data via USB shipment. Cheap and convenient, but please test your restores periodically; don’t assume the restore path is as smooth as the backup path.

Source: paraphrased from public Trustpilot review — https://www.trustpilot.com/review/www.backblaze.com

EASE OF USE4.0
VALUE FOR MONEY4.0
CUSTOMER SUPPORT2.0
FUNCTIONALITY3.0

Top Backblaze Alternatives

Comparing Backblaze with other cloud backup and object storage options? These alternatives compete on price, restore reliability, or feature depth:

Wasabi Hot Cloud Storage

— Closest B2 rival; flat $6.99/TB pricing with no egress fees and S3 compatibility.

iDrive

— Multi-device personal and business backup at competitive pricing with cross-platform support.

Carbonite

— Long-running personal and SMB backup brand with different pricing structure.

AWS S3 / Azure Blob / Google Cloud Storage

— Hyperscale clouds with more services but harder-to-predict billing.

Synology C2

— Synology’s native cloud backup for NAS owners with deep Hyper Backup integration.

Backblaze Frequently Asked Questions

How much does Backblaze cost?+
Backblaze Computer Backup is $99 per device per year (or $189 for 2 years). B2 Cloud Storage is $6 per TB per month with free egress up to 3× your monthly storage average. There’s no separate API call fee at standard usage.
Is Backblaze actually unlimited?+
Yes — Computer Backup is genuinely unlimited per device. There’s no soft cap or fair-use ceiling; users back up multi-terabyte photo libraries and video archives routinely. The only practical limit is your upload bandwidth.
Why is Backblaze’s Trustpilot rating so low?+
Trustpilot reviews (around 1.4/5) skew negative because they’re heavily concentrated on restoration complaints — users who had problems getting data back. G2 and Capterra reviews, which include long-time satisfied users, rate Backblaze much higher. Test your restore process before relying on Backblaze as your only disaster recovery.
Is B2 actually S3-compatible?+
Yes. B2 implements the S3 API, so most existing S3-compatible tools (rclone, Cyberduck, Veeam, MSP360, Synology Hyper Backup, Duplicati, etc.) work with a B2 endpoint and access keys with no code changes.
Is Backblaze compliant with HIPAA and GDPR?+
Yes. Backblaze maintains SOC 2 Type II, HIPAA, GDPR, and Data Privacy Framework certifications. Business Backup and B2 customers can sign BAAs for HIPAA-regulated workloads on qualifying plans.

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